Making complex products more human.
Currently, designing at Zip.
Scaling Bigeye for enterprise
Led a multidisciplinary team to deliver features for scaling workloads, while refreshing our brand and overhauling our marketing site.
Lightstep Sandbox
Designed a gamified learning experience to accelerate customer acquisition. Lightstep Sandbox became the number one source of Sales Qualified Leads (SQLs) and smashed our self-service sales goal.
Fixed a broken onboarding experience. With Lightstep Add a Service flow, developers can instrument and configure services to start monitoring performance in minutes.
Redesigning Bread for growth
Bread wanted to expand beyond early crypto adopters but were held back by lost wallets. Redesigned the product to put security first and grew the user base by 2M in 6 months.