Product Designer | People Manager
Making complex products more human
Product Designer | People Manager
Making complex products more human
Product Designer | People Manager
Making complex products more human
Lightstep Sandbox
How we created a gamified learning experience to accelerate customer acquisition. Lightstep Sandbox became the number one source of Sales Qualified Leads (SQLs) and smashed our self-service sales goal.
Product design
Strategy
User research
UX
UI
Lightstep Add a Service
How we fixed a broken onboarding experience. With Lightstep Add a Service flow, developers can instrument and configure services to start monitoring performance in minutes.
Product design
Usability testing
UX
UI
Lightstep Workflow Links
No more searching for URLs and transcribing context during a stressful outage. Lightstep Workflow Links use span metadata to create dynamic links, so switching tools is 1-click.
Product design
User research
UX
UI
Redesigning Bread for growth
Bread wanted to expand beyond early crypto adopters but were held back by lost wallets. We redesigned the product to put security first and grew the user base by 2M in 6 months.
Product design
User research
UX
UI
Branding
About
I’m a product designer based in San Francisco, California.
I’ve been creating web and mobile experiences for the last 12 years and leading teams for 4+ years. I love the challenge of working on complex products and how they dare designers to collaborate deeply.
“I’m a system designer who isn’t afraid to get scrappy.”
For the past six years, I’ve focused on observability products that help software and data engineers understand system changes.
I am most joyful when working with bright and curious people, building high-performance teams, and delivering experiences that propel a business forward.
About
I’m a product designer based in San Francisco, California.
I’ve been creating web and mobile experiences for the last 12 years and leading teams for 4+ years. I love the challenge of working on complex products and how they dare designers to collaborate deeply.
“I’m a system designer who isn’t afraid to get scrappy.”
For the past six years, I’ve focused on observability products that help software and data engineers understand system changes.
I am most joyful when working with bright and curious people, building high-performance teams, and delivering experiences that propel a business forward.
About
I’m a product designer based in San Francisco, California.
I’ve been creating web and mobile experiences for the last 12 years and leading teams for 4+ years. I love the challenge of working on complex products and how they dare designers to collaborate deeply.
“I’m a system designer who isn’t afraid to get scrappy.”
For the past six years, I’ve focused on observability products that help software and data engineers understand system changes.
I am most joyful when working with bright and curious people, building high-performance teams, and delivering experiences that propel a business forward.
Skills
Product design
User research
Strategy
Team building
0 -> 1 projects
Coaching
Management
Design systems
Branding
Skills
Product design
User research
Strategy
Team building
0 -> 1 projects
Coaching
Management
Design systems
Branding
Skills
Product design
User Research
Strategy
Team building
0 -> 1 projects
Coaching
Management
Design systems
Branding
Approach
Shared ownership
Whether I work solo or am leading a team, I make design a collaborative process.
Keep it human
I build relationships to align business goals with user needs and behaviors.
Bias for action
I sketch, diagram, mock, and prototype to capture and communicate ideas.
Show and tell
I often share work in progress so everyone can stay aware and engage.
Build the system
Whether it’s how we work or crafting details, I’m always looking to scale our team’s effort.
Just ship it
I prefer early launches and iterative cycles to accelerate learning and avoid analysis traps.
Approach
Shared ownership
Whether I work solo or am leading a team, I make design a collaborative process.
Keep it human
I build relationships to align business goals with user needs and behaviors.
Bias for action
I sketch, diagram, mock, and prototype to capture and communicate ideas.
Show and tell
I often share work in progress so everyone can stay aware and engage.
Build the system
Whether it’s how we work or crafting details, I’m always looking to scale our team’s effort.
Just ship it
I prefer early launches and iterative cycles to accelerate learning and avoid analysis traps.